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Terms & Conditions
These Terms and Conditions govern your use of our website, mobile application, and services, including the purchase of products from our online store. By accessing or using our platform, you agree to comply with and be bound by these terms. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By using our website, mobile application, or services, you confirm that you are at least 18 years old or are accessing the platform under the supervision of a parent or legal guardian. You agree to provide accurate and complete information during account registration and purchase processes. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
2. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breaches. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.
3. Product Information and Pricing
We strive to provide accurate product descriptions, images, and pricing on our platform. However, occasional errors may occur. We reserve the right to correct any inaccuracies and to update product information at any time without prior notice. Prices are subject to change and are inclusive of applicable taxes unless stated otherwise. Discounts and promotions are valid for a limited time and are subject to specific terms outlined in the offer.
4. Order Placement and Acceptance
When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or reject orders at our discretion, including due to stock unavailability, pricing errors, or suspicious activity. Once your order is confirmed, you will receive an email with details of your purchase. Customized or pre-order items may have longer processing times, which will be communicated to you at the time of purchase.
5. Payment Terms
We accept various payment methods, including credit/debit cards, net banking, UPI, and wallets. All payments are processed through secure gateways, and we do not store your payment information. By completing a transaction, you confirm that the payment method used is yours or that you have authorization to use it. In case of payment failure, your order will not be processed until payment is successfully completed.
6. Shipping and Delivery
We partner with Shiprocket to deliver your orders. Shipping charges are calculated based on the order weight, destination, and selected shipping method. Delivery times are estimates and may vary due to unforeseen circumstances. You will receive a tracking number once your order is shipped. If delivery attempts fail, the package will be returned to us, and we will contact you for further instructions. Additional shipping charges may apply for reshipment.
7. Returns, Exchanges, and Refunds
Please refer to our Return and Refund Policy for detailed information on returning or exchanging products. Items must be unused, in their original packaging, and accompanied by proof of purchase. Refunds will be processed within [X] business days after we receive and inspect the returned item. Shipping charges for returns or exchanges are the customer’s responsibility unless the return is due to a defect or error on our part.
8. Intellectual Property
All content on our platform, including logos, images, text, and designs, is the property of [Your Fashion Brand Name] or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
9. User Conduct
You agree to use our platform only for lawful purposes and not to engage in any activity that disrupts or interferes with its functionality. Prohibited activities include hacking, spamming, or uploading malicious software. You must not use our platform to infringe on the rights of others or to violate any applicable laws.
10. Limitation of Liability
To the fullest extent permitted by law, [Your Fashion Brand Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform or products. Our liability is limited to the total amount paid by you for the specific product or service in question. This limitation does not apply to damages caused by our gross negligence or willful misconduct.
11. Indemnification
You agree to indemnify and hold harmless [Your Fashion Brand Name], its affiliates, and employees from any claims, damages, or losses arising from your use of our platform, violation of these terms, or infringement of any third-party rights. This includes legal fees and expenses incurred in defending such claims.
12. Termination
We reserve the right to suspend or terminate your access to our platform at any time, with or without notice, for violations of these terms or for any other reason at our discretion. Upon termination, you must cease all use of our platform, and any outstanding orders may be canceled.
13. Governing Law and Dispute Resolution
These terms are governed by the laws of [Your Country/State]. Any disputes arising from your use of our platform shall be resolved through arbitration in accordance with the rules of [Arbitration Authority]. The arbitration shall take place in [City/State], and the decision of the arbitrator shall be final and binding.
14. Privacy Policy
Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.